CLARIFICATION AND INFORMATION REGARDING PROCESSING OF PERSONAL DATA
As Kızılay Home Care, we attach importance to the security of your personal data. With this awareness, we show great sensitivity to the preservation of all kinds of personal data belonging to you in the best possible way and with the utmost care. With the awareness of this responsibility, we process your personal data in the following framework in the capacity of Data Controller within the scope of the Law on the Protection of Personal Data No. 6698 and the relevant legislation.
Collection, Processing of Personal Data, and Purposes of Processing
In order to provide you with high standards of service, we obtain your personal data orally, in writing, visually or electronically from Call Centers, the internet, mobile applications, physical locations, and similar channels depending on the nature of the service provided.
In this context, primary general and private personal data that is required for the execution of all medical diagnosis, examination, treatment and care services, and particularly the personal health information obtained for this purpose are listed below;
Your identity data such as your name, surname, TR identity number, passport number, or temporary TR identity number in case you are not a Turkish citizen, place and date of birth, marital status, sex, TR Identity Card, or Driver's License photocopy that you have submitted,
Your contact data such as your Address, Phone number, E-mail address,
Your financial data such as your bank account number, IBAN number,
Your health and sexual life data obtained while carrying out the medical diagnosis, treatment and care services such as laboratory and imaging results, test results, examination data, prescription information that you submitted for follow-up,
Your responses and comments that you shared to evaluate our services,
Your closed-circuit camera system visual and audio recording taken during your visit to our hospitals,
Your voice call records that are stored in case you contact our Call Center,
Your data on private health insurance and Social Security Institution data for the purpose of financing and planning of health services,
Browsing information, IP address, browser information obtained during the use of our website, and your medical documents, questionnaires, form information and location data that you transmitted with your consent.
Permission to share the information you provide for job applications with our business partners in case no open position is available
Your personal data listed above and your private personal data may be processed for the following purposes:
Protection of public health, conduct of preventive medicine, medical diagnosis, treatment and care services,
Sharing of the requested information with the Ministry of Health and other public institutions and organizations under the relevant legislation,
Fulfillment of legal and regulatory requirements,
Patient Services, Financial Affairs, financing of your health services by Marketing departments, meeting your examination, diagnosis and treatment expenses, sharing the requested information with private insurance companies under the eligibility inquiry,
Informing you about your appointment through our Call Center and Digital Channels,
Confirmation of your identity by our Patient Services, Health Professionals, and Call Center departments,
Planning and management of the internal functioning of the institution by the Hospital Management,
Analysis by Quality, Patient Experience, Information Systems departments for the purpose of improving health services,
Providing training to our employees by the Human Resources and Quality departments,
Monitoring and prevention of misconduct and unauthorized transactions by the Supervision and Information Systems departments,
Fulfillment of risk management and quality improvement activities by the departments of Quality, Patient Experience, Information Systems,
Billing for our services by the departments of Patient Services, Financial Affairs, Marketing,
Confirming your relations with the institutions contracted with our hospital by the departments of Patient Services, Financial Affairs, Marketing,
Responding to any of your questions or complaints related to our health services by The Hospital Management, Patient Experience, Patient Rights, Call Center departments,
Taking all necessary technical and administrative measures under data security of our hospital systems and applications by the departments of Hospital Management, Information Systems,
Providing of participation information for special offers and information regarding special offers, designing and transmitting of special content, concrete and abstract benefits on web and mobile channels by Marketing, Media and Communication, Call Center departments,
Measurement, enhancement, and research of patient satisfaction by the Hospital Management, Patient Rights, Patient Experience departments,
The ability to carry out education and training activities by educational institutions with which the institution cooperates.
Your 'Personal and Private Data' mentioned above shall be able to be stored in physical and electronic archives of internal and external service providers of Kızılay Sağlık A.Ş. with great care and in compliance with the provisions of the legislation.
Transfer of Personal Data
Under Health Services Fundamental Law No. 3359, Decree-Law on the Organization and Duties of the Ministry of Health and its Affiliated Organizations No. 663, Law on the Protection of Personal Data No. 6698, Regulation on Private Hospitals, Regulation on the Processing of Personal Health Data and Protection of Privacy, Regulations of Ministry of Health and other legislative provisions, and for the purposes specified above, your personal data will be sharable with;
Ministry of Health, ministerial subsidiaries and family practice centers,
Private insurance companies (health, retirement, life insurance, etc.)
Social Security Institution,
The General Directorate of Security and other law enforcement agencies,
General Directorate Of Census,
Turkish Pharmacists Association
Judicial authorities,
Laboratories, medical centers, ambulances, medical devices and medical institutions located in Turkey or abroad that we cooperate with for medical diagnosis and treatment,
The medical institution to which the patient or applied was referred,
Your authorized legal representatives,
Third parties we consult; including lawyers, tax consultants, and auditors we cooperate,
Regulatory and supervisory authorities, and official bodies,
Systems in Turkey or abroad and/or group of companies to which our Hospital is affiliated,
Your employer,
Our suppliers, support service providers, archive service providers and business partners whose services we use or cooperate with. (you can get more detailed information by contacting our company by written application.)
Method and Legal Reason for Collecting Personal Data
Your personal data, in all kinds of oral, written, visual, or electronic media, are collected and processed, for the purposes listed above, and for all kinds of works included in Kızılay Sağlık A.Ş. activity to be executed in legal framework, and within this scope, for Kızılay Sağlık A.Ş. to fully and properly fulfill its contractual and legal obligations. The legal reasons for the collection of your personal data are;
Law No. 6698 on the Protection of Personal Data,
Law No. 3359 on Basic Health Services,
Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations,
Regulation on Private Hospitals,
Regulation on the Processing of Personal Health Data and Protection of Privacy,
Regulations of Ministry of Health and other legislation provisions.
In addition, as stated in Clause 3 of Article 6 of the Law., personal data related to health and sexual life, however, may only be processed without the seeking of open consent of the related person by persons under the obligation of confidentiality or authorized institutions or organizations, for the purpose of protection of public health, preventive medicine, medical diagnosis, performing of treatment and care services, planning and management of financing with health services.
Your Rights Regarding the Protection of Personal Data
In accordance with the law and relevant legislation, you have the right to;
Find out if the personal data has been processed,
Request information about the personal data if it has been processed,
Access to the personal health data and request such data,
Find out the purpose of processing personal data and whether they are used for their intended purpose,
Know the third parties to whom personal data is transferred inside or outside Turkey,
Request the correction of personal data in case of incomplete or incorrect processing,
Request deletion or destruction of personal data,
Request the notification to the third-parties, to which data was transferred, regarding the processes of correction and/or deletion or destruction of personal data in case of incomplete or incorrect processing,
Object to the emergence of a result against one's self by analyzing the processed data exclusively through automated systems,
Demand compensation for the damage in case of damage due to unlawful processing of personal data.
Data Security and Right of Application
Your personal data is carefully protected within the technical and administrative limits and the necessary security measures are provided at a level sufficient to the possible risks, considering the technological possibilities.
Regarding your requests within the scope of the law, by filling out the Application Form for the Law on the Protection of Personal Data at the web address 'www.kizilaysaglik.com.tr', you can directly bring it to the address:
Altıntepe Mah. Cihadiye Cad. No:40 Maltepe/ İstanbul
You can send it through a notary,
You can send it via registered electronic mail address or your electronic e-mail address registered to our system, with secure electronic or mobile signature, to the web address info@kizilay.com.tr
EXPLICIT CONSENT FORM FOR THE PROCESSING OF PERSONAL DATA
Your personal data that is written in a detailed manner in the text 'Enlightening / Informing Regarding the Processing of Personal Data' by Kızılay Sağlık A.Ş., except for the cases of being processed and transmitted, as required, for the purposes of fulfillment of the contract, it being clearly foreseen in the law, it being mandatory for us to fulfil our legal obligation, and execution of protection of public health, preventive medicine, medical diagnosis, treatment and care services, and planning and management of financing with health services; we request your open consent regarding the issues mentioned below:
Collection, Processing of Personal Data, and Purposes of Processing
I read the text 'Enlightening / Informing Regarding the Processing of Personal Data' and was informed about how you collect my personal data orally, in writing, visually, or electronically, via Call Center, internet, mobile apps, physical locations and similar channels, depending on the nature of the provided service, in order to provide services in high standards.
In this context, my primary general and private personal data that is required for the execution of all medical diagnosis, examination, treatment and care services and particularly my personal health information obtained for this purpose are listed below;
My identity data such as my name, surname, T.R. identity number, passport number if I am a Turkish citizen, my place and date of birth, marital status, gender information, T.R. Identity Card or Driver's License photocopy that I submit,
My contact data such as my address, phone number, e-mail address,
My financial data such as my bank account number, IBAN number,
My health and sexual life data obtained while carrying out the medical diagnosis, treatment and care services such as laboratory and imaging results, test results, examination data, prescription information that I submitted for follow-up,
My responses and comments that I shared to evaluate your services,
My closed-circuit camera system visual and audio recording taken during my visit to your hospitals,
My voice call records that are stored in case I contact your Call Center,
My data on private health insurance and Social Security Institution data for the purpose of financing and planning of health services,
My license plate information in case I use parking or valet service,
My browsing information, IP address, browser information obtained during the use of your website, and my medical documents, questionnaires, form information and location data that I transmitted with my consent.
My information I provided during my job application
I was informed that my personal data listed above and my private personal data may be processed for the following purposes:
Protection of public health, conduct of preventive medicine, medical diagnosis, treatment and care services,
Sharing of the requested information with the Ministry of Health and other public institutions and organizations under the relevant legislation,
Fulfillment of legal and regulatory requirements,
Patient Services, Financial Affairs, financing of your health services by Marketing departments, meeting your examination, diagnosis and treatment expenses, sharing the requested information with private insurance companies under the eligibility inquiry,
Informing me about my appointment through our Call Center and Digital Channels,
Confirmation of my identity by your Patient Services, Health Professionals and Call Center departments,
Planning and management of the internal functioning of the institution by the Hospital Management,
Analysis by Quality, Patient Experience, Information Systems departments for the purpose of improving health services,
Provide training to your employees by the Human Resources and Quality departments,
Monitoring and prevention of misconduct and unauthorized transactions by the Supervision and Information Systems departments,
Fulfillment of risk management and quality improvement activities by the departments of Quality, Patient Experience, Information Systems,
Billing for your services by the departments of Patient Services, Financial Affairs, Marketing,
Confirming my relations with the institutions contracted with your hospital by the departments of Patient Services, Financial Affairs, Marketing,
Responding to any of my questions or complaints related to your health services by The Hospital Management, Patient Experience, Patient Rights, Call Center departments,
Take all necessary technical and administrative measures under data security of your hospital systems and applications by the departments of Hospital Management, Information Systems,
Providing of participation information for special offers and information regarding special offers, designing and transmitting of special content, concrete and abstract benefits on web and mobile channels by Marketing, Media and Communication, Call Center departments,
Measurement, enhancement, and research of patient satisfaction by the Hospital Management, Patient Rights, Patient Experience departments,
The ability to carry out education and training activities by educational institutions with which the institution cooperates.
Your 'Personal and Private Data' mentioned above shall be able to be stored in physical and electronic archives of internal and external service providers of Kızılay Sağlık A.Ş. with great care and in compliance with the provisions of the legislation.
Under Health Services Fundamental Law No. 3359, Decree-Law on the Organization and Duties of the Ministry of Health and its Affiliated Organizations No. 663, Law on the Protection of Personal Data No. 6698, Regulation on Private Hospitals, Regulation on the Processing of Personal Health Data and Protection of Privacy, Regulations of Ministry of Health and other legislative provisions and for the purposes specified above, my personal data will be sharable with;
With Ministry of Health, ministerial subsidiaries and family practice centers,
Private insurance companies (health, retirement, life insurance, etc.)
With Social Security Institution,
With the General Directorate of Security and other law enforcement agencies,
With General Directorate Of Census,
With Turkish Pharmacists Association
With judicial authorities,
With laboratories, medical centers, ambulances, medical devices, and medical institutions located in Turkey or abroad that you cooperate with, as Kızılay Sağlık A.Ş., for medical diagnosis and treatment,
In the event that I am referred to another health care provider that I have been referred to or that I have applied to myself,
With legal representatives that I authorized,
With third parties you are consulting with, including lawyers, tax consultants, and auditors you are working with,
With regulatory and supervisory authorities and official bodies,
To your domestic or international systems and/or to your branches within the group of companies to which your Hospital is affiliated,
In the case of my billing made to the employer, with my employer for this purpose,
It may be shared with suppliers, support service providers, archive service providers and business partners whose services you use or cooperate with as a company (I know that I can get information by contacting our hospital in writing for more detailed information).
Method and Legal Reason for Collecting Personal Data
I was informed regarding my personal data, in all kinds of oral, written, visual, or electronic settings, are collected and processed, for the purposes listed above, and for all kinds of works included in Kızılay Sağlık A.Ş. activity to be executed in legal framework, and within this scope, for Kızılay Sağlık A.Ş. to fully and properly fulfill its contractual and legal obligations.
The legal reasons for the collection of my personal data are;
Law No. 6698 on the Protection of Personal Data,
Law No. 6698 on the Protection of Personal Data,
Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations,
Regulation on Private Hospitals,
Regulation on the Processing of Personal Health Data and Protection of Privacy,
Regulations of Ministry of Health and other legislation provisions.
In addition, as stated in Clause 3 of Article 6 of the Law., I know that my personal data related to health and sexual life, however, may only be processed without the seeking of my open consent, by persons under the obligation of confidentiality or authorized institutions or organizations, for the purpose of protection of public health, preventive medicine, medical diagnosis, performing of treatment and care services, planning and management of financing with health services.
Your Rights Regarding the Protection of Personal Data
In accordance with the law and relevant legislation, you have the right to;
Find out if my personal data has been processed,
Request information about my personal data if it has been processed,
Acces to my personal health data and request this data,
Find out the purpose of processing of my personal data and whether they are used for their intended purpose,
Know the third parties to whom my personal data is transferred inside or outside Turkey,
Request the correction of my personal data in case of incomplete or incorrect processing,
Request deletion or destruction of my personal data,
Request the notification to the third-parties, to which my personal data was transferred, regarding the processes of correction and/or deletion or destruction of my personal data in case of incomplete or incorrect processing,
Object to the emergence of a result against myself by analyzing my processed data exclusively through automated systems,
I have been informed that I have the right to request compensation for the damage if I have suffered damage due to the illegal processing of my personal data.
APPLICATION FORM IN ACCORDANCE WITH THE LAW ON THE PROTECTION OF PERSONAL DATA
Application Date : ........... / ........... / ...............
☐Their 'Personal Data Request'
☐In the case of 'Personal Data Request' on behalf of someone else (Parents or guardians if the person is not over 18, custodian if the person is under custody, persons with open powers of attorney by relevant person)
A. Contact information of the Applicant:
Name Surname: .................................................................... Signature:................................. Date of Birth:............/ .......... / ............ T.R. ID No. : ....................................................... Phone Number: ....................................................................................................................................................... E-mail Address: ............................................................................................................................................. Address: ...............................................................................................................................................................
B. The owner of the requested Personal Data:
Name Surname: ..................................................................................................................................................... Date of Birth:............/ .......... / ............ T.R. ID No. : ....................................................... Phone Number : ....................................................................................................................................................... E-mail Address: .............................................................................................................................................. Address: .............................................................................................................................................................
C. Please indicate your relation to Kızılay Sağlık A.Ş. (Such as patient, former employee, third party, company employee providing services to Kızılay Sağlık A.Ş.)
The following will be filled out by those who receive health service at Kızılay Sağlık A.Ş.
☐ I Received Outpatient Treatment ☐ I Received Inpatient Treatment ☐ I Had Surgery ☐ Other: ………………………………………….. HiHealth Units That Provided Services:
Please choose the method of notification of our response to your application to you:
☐I want it to be sent to my address.
☐I want it to be sent to my e-mail address.
☐I want to get it delivered by hand.
(If a power of attorney is requested, there must be a power of attorney or a document indicating the authority of the authorized person.)
E. Description
By filling out this form,
You may personally deliver it to the address: Altıntepe Mah. Cihadiye Cad. No:40 Maltepe / İstanbul, you may send it via a notary,
You may personally deliver it to the address: Altıntepe Mah. Cihadiye Cad. No:40 Maltepe / İstanbul, you may send it via a notary,
This application form you filled out detects your relation to Kızılay Sağlık A.Ş., was arranged in order to respond to your application regarding your personal data, if any, processed by Kızılay Sağlık A.Ş., in a complete and accurate manner correctly and within the legal period. In order to eliminate the legal risks that may arise from illegally and unfairly sharing data and, in particular, to ensure the security of your personal data, to identify and authorize Kızılay Sağlık A.Ş. reserves the right to request additional documents and information (such as a copy of a birth certificate or driver's license).
If the information about your requests that you submit within the scope of the form is not accurate and up-to-date, or if an unauthorized application is made, due to such incorrect information or requests caused by an unauthorized application, or due to disruptions that may occur during the sending of our responses to the addresses you specify, Kızılay Sağlık A.Ş. does not accept responsibility.
Name and Surname of the Recipient: ................................................................. Signature: .............................................................
